Are there any injuries?
How many vehicles involved?
Is anyone trapped in the vehicle?
Are they in the roadway?
What color are the vehicles?
Calling 911
When you have to call 911, it can be a very scary time.  Someone you know or a family member are experiencing an emergency.  This could be a medical issue, a fire, or vehicle accident.  During this emergency your call will be received by a dispatcher.  They will attempt to get as much information as they can to allow us to better serve you at the incident.  It will seem like a lot of questions and you will feel that the questions they are asking are slowing down responders to the scene.  This is not the case.  When they know what the emergency is and where it is, they immediately send out the resources. You are answering questions while units are on their way to you.  This is what you should be prepared to answer.
What is your Emergency? The answer to this question will determine follow up questions.Â
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Name - Your Name and Date of Birth
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Address - This will need to be the address of the emergency.
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Phone Number - They will need this in case the call in dropped and they will be able to call you back.
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House Description - Helps us locate the residence.
What type of fire?
 House, Brush, Vehicle
Is everyone out of the house?
Are there injuries?
Do you see flames?
Do you see smoke?
Patient's name?
What is the patient's chief complaint?
Is the patient conscious?
Is the patient breathing or having difficulty breathing?
Is the patient experiencing chest pain?
Patient's recent medical history?